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What Proof of Address Documents does Zeply accept?

There are some cases which you may be requested to submit Proof of Address. 

We will require one of the following: 

  • Utility Bill
  • Bank Statement
  • Credit Card Statement

Our criteria for these documents are as follows:


  • Must be able to see the full document. All four corners and not cropped. (Account numbers and sensitive information can be covered using a piece of blank white paper).
  • The document must be dated within 3 months (90 days) of present-day and we need to see an issue date.
  • Must state your full name and address on the document.
  • Must show some form of official logo, stamp, or notarization.
  • Ensure the document is not password protected.


Kindly see some examples below:



Acceptable Documents:





Not Acceptable:














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